# Account suspension/banned

**URL:** <https://community.wayfarer.scopely.com/t/account-suspension-banned/118199>\
**Category:** Bug Reports & Technical Support\
**Tags:** status-resolved\
**Created:** [November 5, 2026, 1:35pm UTC](https://community.wayfarer.scopely.com/t/account-suspension-banned/118199 "2026-11-05T13:35:53Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Pepiiiiiito104](https://avatars.discourse-cdn.com/v4/letter/p/bbce88/32.png) [@Pepiiiiiito104](https://community.wayfarer.scopely.com/u/Pepiiiiiito104)\
**Post date:** [November 5, 2026, 1:35pm UTC](https://community.wayfarer.scopely.com/t/account-suspension-banned/118199/1 "2026-11-05T13:35:54Z")

</div>

Hello,

My account was suspended for violating the guidelines. How can I find out whether the suspension is temporary or permanent? Also, is there a way to recover my account, and what steps should I take to get it back?

Thank you.

---

<div class="post-metadata">

**Author:** ![cyndiepooh](https://avatars.discourse-cdn.com/v4/letter/c/96bed5/32.png) [@cyndiepooh](https://community.wayfarer.scopely.com/u/cyndiepooh)\
**Post date:** [November 5, 2026, 1:37pm UTC](https://community.wayfarer.scopely.com/t/account-suspension-banned/118199/2 "2026-11-05T13:37:03Z")

</div>

If the ban was from Wayfarer, you will have had several emails explaining with a specific example. Check your spam folders.

---

<div class="post-metadata">

**Author:** ![ScopelyExpAaron](https://sea1.discourse-cdn.com/wayfarer/user_avatar/community.wayfarer.scopely.com/scopelyexpaaron/32/56681_2.png) [@ScopelyExpAaron](https://community.wayfarer.scopely.com/u/ScopelyExpAaron)\
**Post date:** [November 5, 2026, 1:39pm UTC](https://community.wayfarer.scopely.com/t/account-suspension-banned/118199/3 "2026-11-05T13:39:53Z")

</div>

Hey @Pepiiiiiito104 ,

You should have access to your account now. Let me know if the issue persists.

Best,