Approved Location Edit Still Not Reflected in Pokémon GO

Description of the issue

Hello,

I am experiencing an issue with an approved location edit for the Wayspot “Urban Forest.”

The Wayspot was previously located incorrectly in Pokémon GO, so I submitted a location correction through Wayfarer Support.

Old/current location in Pokémon GO:
37.597421, 126.711719

Approved corrected location:
37.597288, 126.711984

The location edit was reviewed and approved by Wayfarer Support.

After the approved edit was not reflected in Pokémon GO for several days, I contacted Wayfarer Support again. Support confirmed that they had successfully synchronized the approved location edit with Pokémon GO and told me that the updated location should be properly reflected in the game.

However, even after restarting Pokémon GO and waiting several more days, the Gym is still located at the old coordinates (37.597421, 126.711719).

Additionally, the Wayfarer Map itself is still showing the Wayspot at the old coordinates (37.597421, 126.711719), as shown in the attached screenshot.

I contacted Help Chat again, but the support conversation disappeared/reset before I could receive or view a response.

My previous support ticket numbers are:

#433198297
#43644612

I can provide screenshots showing the support response confirming synchronization and the current location in Pokémon GO.

Could the Wayfarer/Scopely team please check whether this approved location edit is stuck or failing to synchronize with Pokémon GO?

Date most recently experienced:
September 10, 2026

Device / OS:
Samsung Galaxy / Android

Game:
Pokémon GO

Thank you for your help.



Hey @police0625 ,

There is no discrepancy in the location of this Wayspot.

This is the current location of the Wayspot.

Thanks,

Hi @ScopelyExpAaron,
Thank you for checking.
However, I am confused because Wayfarer Support previously confirmed that my location edit had been approved and that the approved location edit was successfully synchronized with Pokémon GO. I have attached a screenshot of that response above.
The approved corrected location was:
37.597288, 126.711984
The current location is:
37.597421, 126.711719
If the current location is considered correct, could you please clarify what happened to the previously approved location edit and why Support confirmed that it had been successfully synchronized with Pokémon GO?
Could you also please check my previous support tickets #433198297 and #43644612 for the history of this case?
Thank you.

That’s not correct. The Wayspot was moved to 37.597421,126.711719.

Hi @ScopelyExpAaron,
Thank you for checking this again.
I would like to clarify why I originally requested the location correction.
The actual Urban Forest is located near the intersection, but the Wayspot had been placed closer to the apartment complex. For this reason, I requested that the Wayspot be moved to its correct real-world location near the intersection.
The coordinates I requested for the corrected location were: 37.597288, 126.711984
Unfortunately, my previous Help Chat conversation is no longer available, so I cannot provide a screenshot of the original request showing the coordinates. However, I clearly remember that 37.597288, 126.711984 was the new location I requested, not 37.597421, 126.711719.
I have attached two Google Maps screenshots for comparison.
The first screenshot shows the current location: 37.597421, 126.711719
The second screenshot shows the location I originally requested: 37.597288, 126.711984
Google Maps also indicates that the Urban Forest is located much closer to the second coordinates, near the intersection.
This is why I am confused by the information that the Wayspot was moved to 37.597421, 126.711719. That is not the location I requested as the correction.
Since the actual Urban Forest is located near the intersection, could you please move the Wayspot to the location I originally requested: 37.597288, 126.711984?
If possible, please also check the history of my original support request #433198297, which should help confirm the location correction I originally requested.
Thank you very much for your help.


Looking at the aerial images:

The current location of 37.597421,126.711719 is correct, as it is in the middle of the urban forest

Your suggested location of 37.597288, 126.711984 is incorrect, as it is outside the urban forest.

I notice that the two locations are in different cells and that both cells are otherwise empty, so I suspect you are hoping to add another pokestop to the cell that this wayspot currently occupies. If this is the case, since the current location is correct and you would solely be moving it for gameplay purposes, I recommend you stop trying to move it since it could be seen as abusive.