Emails still say "Niantic"

Bug Reports & Technical Support
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1

Bug Reports should include the following and any additional information you feel is necessary to aid in the investigation of the bug.

  • Description of the issue
  • Date first (or most recently) experienced
  • Device type, model, and operating system
  • Game & Game Version (if applicable)

Noticed this on a couple of “reporting” emails.

Today:

Thanks! Niantic location report received for …

Couple of days ago:

Niantic location report decided for …

2

It’s an undercover agent… we don’t talk about its existence any more.

3

Those were just the subjects.

In the email:

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today’s report:

Your report will be reviewed by Niantic according to the Wayfarer Criteria and the Niantic Terms of Service (Visit the FAQ for more info). You’ll receive a notification email once a decision has been made

decided from two days ago:

Niantic has decided that your report will be accepted. Any changes based on reports take up to 48 hours to be reflected in Niantic products that use this location. Note that not all available locations are used across all Niantic games.

4

Add the monthly Wayfarer email as well

5

They did say that the transition was gradual so this doesn’t seem out of the ordinary

6

Hey @nexushoratio ,

Thanks for the report.

We are gradually transitioning all our systems, and you should see these changes made eventually.

Best,

7

Gotcha. I thought the transition was “done”.

Hopefully there will be an announcement that says “We think we got everything.” :->

8

Hah! Just saw this:

We’re evolving to Scopely Explore. As part of our transition, you may notice updates to our branding, communications, and support experience over the coming weeks. Thank you for your patience as we make these changes.