Help chat staff requests additional data but closes chat

General Discussion
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How can I add a photo to this correspondence? I can only open a new ticket…

But all information I have is already included. I saw the problem (fake nomination) while reviewing. (It was a title/description edit) So I’m unable to provide a geotagged photo from that location since this is not near me.

The current Wayspot photo is clearly doctored. It shows a “painted” utility box. However, the “painting” was taken from the internet (I’ve included the link to the website where the photo was taken) and was clumsily applied to the box.

I don’t want to post the images here, but if someone from the staff want to look, the ticket number is: # 36852790

2

Did you see this request within the 5 business days noted?

4

:100:

:index_pointing_up:

5

I had this happen recently too, I was asked for a different angle of picture to confirm location with background context and when I went to attach the new picture I had to open a new ticket and reference the old ticket.

6

Sorry for the inconvenience. I’ll speak to the team.

7

same, I created a new thread, and I understand that duplicate questions will be merged together, so it’s just a slight annoyance