# How to see a help chat ticket in different devices

**URL:** <https://community.wayfarer.scopely.com/t/how-to-see-a-help-chat-ticket-in-different-devices/113538>\
**Category:** General Discussion\
**Created:** [May 10, 2026, 9:30pm UTC](https://community.wayfarer.scopely.com/t/how-to-see-a-help-chat-ticket-in-different-devices/113538 "2026-05-10T21:30:02Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![f28y3c28hfu8e](https://avatars.discourse-cdn.com/v4/letter/f/3da27b/32.png) [@f28y3c28hfu8e](https://community.wayfarer.scopely.com/u/f28y3c28hfu8e)\
**Post date:** [May 10, 2026, 9:30pm UTC](https://community.wayfarer.scopely.com/t/how-to-see-a-help-chat-ticket-in-different-devices/113538/1 "2026-05-10T21:30:02Z")

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Hey i wrote a ticket using help chat in my pc and i want to observe the situation on my phone is there any way i can see the ticket on phone?

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**Author:** ![SlimboyFat71](https://avatars.discourse-cdn.com/v4/letter/s/c57346/32.png) [@SlimboyFat71](https://community.wayfarer.scopely.com/u/SlimboyFat71)\
**Post date:** [May 10, 2026, 9:34pm UTC](https://community.wayfarer.scopely.com/t/how-to-see-a-help-chat-ticket-in-different-devices/113538/2 "2026-05-10T21:34:04Z")

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Pretty sure this isn’t an option.

Many have even had problems with the help chat disappearing from the device it was created on.

Seems that it is “session based” and not “account based”.