# Individual code not working **URL:** \ **Category:** Edits Challenge\ **Created:** [November 23, 2024, 11:44am UTC](https://community.wayfarer.scopely.com/t/individual-code-not-working/61462 "2024-11-23T11:44:41Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![0dehoburga](https://avatars.discourse-cdn.com/v4/letter/0/b5e925/32.png) [@0dehoburga](https://community.wayfarer.scopely.com/u/0dehoburga)\ **Post date:** [November 23, 2024, 11:44am UTC](https://community.wayfarer.scopely.com/t/individual-code-not-working/61462/1 "2024-11-23T11:44:41Z")
My individual code does not work. How do you report it to get a new? ![IMG_9333](https://us1.discourse-cdn.com/wayfarer/original/3X/a/5/a5cace770d553a616c0789850d339b4fb6203a0e.jpeg) ---
**Author:** ![elijustrying](https://sea1.discourse-cdn.com/wayfarer/user_avatar/community.wayfarer.scopely.com/elijustrying/32/25162_2.png) [@elijustrying](https://community.wayfarer.scopely.com/u/elijustrying)\ **Post date:** [November 23, 2024, 6:20pm UTC](https://community.wayfarer.scopely.com/t/individual-code-not-working/61462/2 "2024-11-23T18:20:24Z")
It’s fine to message here. A member of Wayfarer team will probably checkin a day or so. ---
**Author:** ![vke123](https://avatars.discourse-cdn.com/v4/letter/v/49beb7/32.png) [@vke123](https://community.wayfarer.scopely.com/u/vke123)\ **Post date:** [November 24, 2024, 2:39pm UTC](https://community.wayfarer.scopely.com/t/individual-code-not-working/61462/3 "2024-11-24T14:39:51Z")
At least you got 1 ( i know it could take Some time stil) ---
**Author:** ![DTrain2002](https://avatars.discourse-cdn.com/v4/letter/d/b5a626/32.png) [@DTrain2002](https://community.wayfarer.scopely.com/u/DTrain2002)\ **Post date:** [November 25, 2024, 8:59pm UTC](https://community.wayfarer.scopely.com/t/individual-code-not-working/61462/5 "2024-11-25T20:59:05Z")
Yes, they still have until Nov 29th to get them all out. If there will be a delay, they will also let us know, but things seem to be going smoothly. @0dehoburga Just wondering, did you copy/paste the code from your email? Are you logged into the correct account online? ---
**Author:** ![Glawhantojar](https://avatars.discourse-cdn.com/v4/letter/g/838e76/32.png) [@Glawhantojar](https://community.wayfarer.scopely.com/u/Glawhantojar)\ **Post date:** [November 25, 2024, 9:52pm UTC](https://community.wayfarer.scopely.com/t/individual-code-not-working/61462/6 "2024-11-25T21:52:23Z")
> [@DTrain2002](#): > > Are you logged into the correct account online? Just a heads up the account doesn’t matter. I’ve given away my ingress codes a couple times. ---
**Author:** ![0dehoburga](https://avatars.discourse-cdn.com/v4/letter/0/b5e925/32.png) [@0dehoburga](https://community.wayfarer.scopely.com/u/0dehoburga)\ **Post date:** [November 26, 2024, 6:28am UTC](https://community.wayfarer.scopely.com/t/individual-code-not-working/61462/7 "2024-11-26T06:28:56Z")
@DTrain2002 yes, logged into my account. The two other codes worked, but not my individual one ---
**Author:** ![ScopelyExpAaron](https://sea1.discourse-cdn.com/wayfarer/user_avatar/community.wayfarer.scopely.com/scopelyexpaaron/32/56681_2.png) [@ScopelyExpAaron](https://community.wayfarer.scopely.com/u/ScopelyExpAaron)\ **Post date:** [November 26, 2024, 3:50pm UTC](https://community.wayfarer.scopely.com/t/individual-code-not-working/61462/8 "2024-11-26T15:50:15Z")
Hey, Please make sure that you are copying the exact code. Let me know if the issue persists. Thanks, ---
**Author:** ![0dehoburga](https://avatars.discourse-cdn.com/v4/letter/0/b5e925/32.png) [@0dehoburga](https://community.wayfarer.scopely.com/u/0dehoburga)\ **Post date:** [November 27, 2024, 6:39am UTC](https://community.wayfarer.scopely.com/t/individual-code-not-working/61462/9 "2024-11-27T06:39:17Z")
Yes, I have checked that 5+ times. Same error each time. 😕 ---
**Author:** ![ScopelyExpAaron](https://sea1.discourse-cdn.com/wayfarer/user_avatar/community.wayfarer.scopely.com/scopelyexpaaron/32/56681_2.png) [@ScopelyExpAaron](https://community.wayfarer.scopely.com/u/ScopelyExpAaron)\ **Post date:** [November 27, 2024, 10:31am UTC](https://community.wayfarer.scopely.com/t/individual-code-not-working/61462/10 "2024-11-27T10:31:55Z")
I have shared a new code. Please try using that. ---
**Author:** ![0dehoburga](https://avatars.discourse-cdn.com/v4/letter/0/b5e925/32.png) [@0dehoburga](https://community.wayfarer.scopely.com/u/0dehoburga)\ **Post date:** [November 27, 2024, 11:14pm UTC](https://community.wayfarer.scopely.com/t/individual-code-not-working/61462/12 "2024-11-27T23:14:00Z")
Not working either. Could it be some error connected with the qualification? I should be qualified to the top reward also individually. What is the code you sent me referring to? “This Gift Card code or promotional code is invalid, or you do not qualify for the promotion“