# Longer-Than-Usual Wait Times

**URL:** <https://community.wayfarer.scopely.com/t/longer-than-usual-wait-times/116383>\
**Category:** News & Announcements\
**Created:** [August 29, 2026, 4:30am UTC](https://community.wayfarer.scopely.com/t/longer-than-usual-wait-times/116383 "2026-08-29T04:30:11Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ScopelyExpTintino](https://sea1.discourse-cdn.com/wayfarer/user_avatar/community.wayfarer.scopely.com/scopelyexptintino/32/56681_2.png) [@ScopelyExpTintino](https://community.wayfarer.scopely.com/u/ScopelyExpTintino)\
**Post date:** [August 29, 2026, 4:30am UTC](https://community.wayfarer.scopely.com/t/longer-than-usual-wait-times/116383/1 "2026-08-29T04:30:11Z")

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Hello Wayfinders,

We want to acknowledge that some of you may be experiencing longer-than-usual wait times for support tickets and reports. This delay is a direct result of an exceptionally high volume of inquiries currently coming through our support channels. Our team is working diligently to process these as quickly as possible.

We truly appreciate the patience and understanding during this busy period. Your reports and dedication to the program are critical for the health of the community and our map. Thank you for your ongoing support!

-The Wayfarer Team

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**Author:** ![ScopelyExpTintino](https://sea1.discourse-cdn.com/wayfarer/user_avatar/community.wayfarer.scopely.com/scopelyexptintino/32/56681_2.png) [@ScopelyExpTintino](https://community.wayfarer.scopely.com/u/ScopelyExpTintino)\
**Post date:** [September 29, 2026, 10:57pm UTC](https://community.wayfarer.scopely.com/t/longer-than-usual-wait-times/116383/2 "2026-09-29T22:57:17Z")

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Hello Wayfinders,

We are still seeing an increased level of incoming tickets. We appreciate your patience while we continue to work on this and explore new solutions to get us back into a healthy resolution time.

-The Wayfarer Team