Llevo un mes sin poder acceder a Niantic Wayfarer debido a una restricción en mi cuenta. He esperado todo este tiempo pensando que, una vez pasado el mes, podría volver a acceder con normalidad.
Sin embargo, ahora que ha pasado el mes, al intentar acceder me aparece el mensaje: “Se ha cancelado tu cuenta de Niantic Wayfarer.”
Durante todo este tiempo no he podido utilizar Wayfarer y he cumplido con el periodo de espera. No entiendo por qué, después de haber pasado el mes, mi cuenta aparece ahora como cancelada.
Solicito que revisen mi caso y me expliquen qué ha ocurrido, así como que comprueben si se trata de un error. Tengo capturas de pantalla del mensaje que aparece actualmente.
No he podido utilizar mi cuenta durante un mes y ahora me encuentro con que ha sido cancelada. Me gustaría recuperar el acceso a mi cuenta si ha sido un error.
@NianticHelp ¿Podéis revisar mi caso, por favor?
I have been unable to access Niantic Wayfarer for an entire month due to a restriction on my account. I waited through the entire month expecting to regain access once the restriction period was over.
However, now that the month has passed, when I try to access Wayfarer I get the following message: “Your Niantic Wayfarer account has been terminated.”
I have not been able to use Wayfarer during this entire period and I waited for the restriction to end. I don’t understand why, after waiting for the full month, my account is now showing as terminated.
I would like to request that my case be reviewed and that you clarify what happened. Please check whether this could be an error. I have screenshots showing the current message on my account.
I have already been unable to use my account for an entire month, and now I am being told that my account has been terminated. I would really appreciate it if you could review my case and restore my access if this was a mist
ake.
@NianticHelp Could you please review my case?