# Not receiving confirmation emails **URL:** \ **Category:** Bug Reports & Technical Support\ **Tags:** status-resolved\ **Created:** [September 28, 2026, 10:39pm UTC](https://community.wayfarer.scopely.com/t/not-receiving-confirmation-emails/117175 "2026-09-28T22:39:27Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Elgambino35](https://avatars.discourse-cdn.com/v4/letter/e/c67d28/32.png) [@Elgambino35](https://community.wayfarer.scopely.com/u/Elgambino35)\ **Post date:** [September 28, 2026, 10:39pm UTC](https://community.wayfarer.scopely.com/t/not-receiving-confirmation-emails/117175/1 "2026-09-28T22:39:27Z")
The problem is still present @ScopelyExpTintino ---
**Author:** ![ScopelyExpAaron](https://sea1.discourse-cdn.com/wayfarer/user_avatar/community.wayfarer.scopely.com/scopelyexpaaron/32/56681_2.png) [@ScopelyExpAaron](https://community.wayfarer.scopely.com/u/ScopelyExpAaron)\ **Post date:** [September 29, 2026, 6:49pm UTC](https://community.wayfarer.scopely.com/t/not-receiving-confirmation-emails/117175/2 "2026-09-29T18:49:01Z")
Hey @Elgambino35 , I have looked into our system and can confirm that the email is being sent correctly to your registered email address. Please check all folders including spam to see if the emails have been delivered there. Best, ---
**Author:** ![Elgambino35](https://avatars.discourse-cdn.com/v4/letter/e/c67d28/32.png) [@Elgambino35](https://community.wayfarer.scopely.com/u/Elgambino35)\ **Post date:** [September 30, 2026, 5:34am UTC](https://community.wayfarer.scopely.com/t/not-receiving-confirmation-emails/117175/3 "2026-09-30T05:34:54Z")
I don’t have anything in my spam or junk folders ---
**Author:** ![ScopelyExpAaron](https://sea1.discourse-cdn.com/wayfarer/user_avatar/community.wayfarer.scopely.com/scopelyexpaaron/32/56681_2.png) [@ScopelyExpAaron](https://community.wayfarer.scopely.com/u/ScopelyExpAaron)\ **Post date:** [September 30, 2026, 7:52am UTC](https://community.wayfarer.scopely.com/t/not-receiving-confirmation-emails/117175/4 "2026-09-30T07:52:49Z")
We have confirmation that the emails were delivered successfully. Please make sure that you do not clear your inbox folders. ---
**Author:** ![Elgambino35](https://avatars.discourse-cdn.com/v4/letter/e/c67d28/32.png) [@Elgambino35](https://community.wayfarer.scopely.com/u/Elgambino35)\ **Post date:** [September 30, 2026, 8:55am UTC](https://community.wayfarer.scopely.com/t/not-receiving-confirmation-emails/117175/5 "2026-09-30T08:55:16Z")
I haven’t received anything since September 26th, I’m not lying. ---
**Author:** ![Elgambino35](https://avatars.discourse-cdn.com/v4/letter/e/c67d28/32.png) [@Elgambino35](https://community.wayfarer.scopely.com/u/Elgambino35)\ **Post date:** [September 30, 2026, 11:30am UTC](https://community.wayfarer.scopely.com/t/not-receiving-confirmation-emails/117175/6 "2026-09-30T11:30:17Z")
@ScopelyExpAaron Please look into this more closely and provide me with a serious response. ---
**Author:** ![Elgambino35](https://avatars.discourse-cdn.com/v4/letter/e/c67d28/32.png) [@Elgambino35](https://community.wayfarer.scopely.com/u/Elgambino35)\ **Post date:** [October 5, 2026, 8:40am UTC](https://community.wayfarer.scopely.com/t/not-receiving-confirmation-emails/117175/7 "2026-10-05T08:40:38Z")
@ScopelyExpAaron I don’t have an answer. Please help me. Best regards. ---
**Author:** ![ScopelyExpAaron](https://sea1.discourse-cdn.com/wayfarer/user_avatar/community.wayfarer.scopely.com/scopelyexpaaron/32/56681_2.png) [@ScopelyExpAaron](https://community.wayfarer.scopely.com/u/ScopelyExpAaron)\ **Post date:** [October 5, 2026, 8:41am UTC](https://community.wayfarer.scopely.com/t/not-receiving-confirmation-emails/117175/8 "2026-10-05T08:41:12Z")
My tols show that the emails have been delivered and accessed. ---
**Author:** ![Elgambino35](https://avatars.discourse-cdn.com/v4/letter/e/c67d28/32.png) [@Elgambino35](https://community.wayfarer.scopely.com/u/Elgambino35)\ **Post date:** [October 5, 2026, 8:44am UTC](https://community.wayfarer.scopely.com/t/not-receiving-confirmation-emails/117175/9 "2026-10-05T08:44:27Z")
I haven’t received anything since September 26th—help me, I am not a liar. ---
**Author:** ![ScopelyExpAaron](https://sea1.discourse-cdn.com/wayfarer/user_avatar/community.wayfarer.scopely.com/scopelyexpaaron/32/56681_2.png) [@ScopelyExpAaron](https://community.wayfarer.scopely.com/u/ScopelyExpAaron)\ **Post date:** [October 5, 2026, 8:48am UTC](https://community.wayfarer.scopely.com/t/not-receiving-confirmation-emails/117175/10 "2026-10-05T08:48:06Z")
I didn’t intend to accuse you. My apologies if it came off that way. Let me check again and follow-up. ---
**Author:** ![Elgambino35](https://avatars.discourse-cdn.com/v4/letter/e/c67d28/32.png) [@Elgambino35](https://community.wayfarer.scopely.com/u/Elgambino35)\ **Post date:** [October 7, 2026, 8:14am UTC](https://community.wayfarer.scopely.com/t/not-receiving-confirmation-emails/117175/11 "2026-10-07T08:14:40Z")
Hello @ScopelyExpAaron I haven’t received a reply for two days, and I haven’t had any emails for over ten days, even though I am submitting proposals and receiving approvals daily. Please provide a solution. Best regards. ---
**Author:** ![ScopelyExpAaron](https://sea1.discourse-cdn.com/wayfarer/user_avatar/community.wayfarer.scopely.com/scopelyexpaaron/32/56681_2.png) [@ScopelyExpAaron](https://community.wayfarer.scopely.com/u/ScopelyExpAaron)\ **Post date:** [October 7, 2026, 8:21am UTC](https://community.wayfarer.scopely.com/t/not-receiving-confirmation-emails/117175/12 "2026-10-07T08:21:39Z")
We are looking into it. I’ll follow-up when I have more information to share. ---
**Author:** ![Elgambino35](https://avatars.discourse-cdn.com/v4/letter/e/c67d28/32.png) [@Elgambino35](https://community.wayfarer.scopely.com/u/Elgambino35)\ **Post date:** [October 7, 2026, 9:22am UTC](https://community.wayfarer.scopely.com/t/not-receiving-confirmation-emails/117175/13 "2026-10-07T09:22:54Z")
Ok Just so you know, I’m not just some casual Wayfinder; I have over 60,000 reviews and have submitted more than 1,300 PokéStops. This is really having a negative impact on my daily routine. Thanks in advance. ---
**Author:** ![00witsd](https://avatars.discourse-cdn.com/v4/letter/0/2acd7d/32.png) [@00witsd](https://community.wayfarer.scopely.com/u/00witsd)\ **Post date:** [October 7, 2026, 9:34am UTC](https://community.wayfarer.scopely.com/t/not-receiving-confirmation-emails/117175/14 "2026-10-07T09:34:54Z")
This will have no bearing on how staff treat the issue. It’s the equivalent of saying “Don’t you know who I am?” when a restaurant tells you they are booked up. Don’t be that guy. ---
**Author:** ![Elgambino35](https://avatars.discourse-cdn.com/v4/letter/e/c67d28/32.png) [@Elgambino35](https://community.wayfarer.scopely.com/u/Elgambino35)\ **Post date:** [October 7, 2026, 10:12am UTC](https://community.wayfarer.scopely.com/t/not-receiving-confirmation-emails/117175/15 "2026-10-07T10:12:22Z")
However, when serving as a Pokémon GO or Wayfarer ambassador, I believe one request should take priority over another. It is a bit like a manager writing to their superior: one expects them to be prioritized over an ordinary employee. ---
**Author:** ![salixsorbus](https://avatars.discourse-cdn.com/v4/letter/s/9fc348/32.png) [@salixsorbus](https://community.wayfarer.scopely.com/u/salixsorbus)\ **Post date:** [October 7, 2026, 10:20am UTC](https://community.wayfarer.scopely.com/t/not-receiving-confirmation-emails/117175/16 "2026-10-07T10:20:49Z")
No. All players are equal. All wayfarers are equal. On _wayfarer_, the ambassadors do have extra contact with Scopely Explore, but it is obvious, when an ambassador raises an issue (such as a wayspot report being rejected), that they do not get special handling. ---
**Author:** ![Elgambino35](https://avatars.discourse-cdn.com/v4/letter/e/c67d28/32.png) [@Elgambino35](https://community.wayfarer.scopely.com/u/Elgambino35)\ **Post date:** [October 7, 2026, 10:25am UTC](https://community.wayfarer.scopely.com/t/not-receiving-confirmation-emails/117175/17 "2026-10-07T10:25:23Z")
That’s not true; as a Pokémon GO Ambassador, I have a unique in-game pose with a flag, I get exclusive information, and so on. I can organize events with rewards, so I enjoy privileges that not everyone has. ---
**Author:** ![00witsd](https://avatars.discourse-cdn.com/v4/letter/0/2acd7d/32.png) [@00witsd](https://community.wayfarer.scopely.com/u/00witsd)\ **Post date:** [October 7, 2026, 10:26am UTC](https://community.wayfarer.scopely.com/t/not-receiving-confirmation-emails/117175/18 "2026-10-07T10:26:11Z")
> [@salixsorbus](#): > > On _wayfarer_, … ---
**Author:** ![Elgambino35](https://avatars.discourse-cdn.com/v4/letter/e/c67d28/32.png) [@Elgambino35](https://community.wayfarer.scopely.com/u/Elgambino35)\ **Post date:** [October 7, 2026, 10:31am UTC](https://community.wayfarer.scopely.com/t/not-receiving-confirmation-emails/117175/19 "2026-10-07T10:31:52Z")
Coming here to criticize my request instead of being constructive and open to dialogue—what a fine attitude. ---
**Author:** ![00witsd](https://avatars.discourse-cdn.com/v4/letter/0/2acd7d/32.png) [@00witsd](https://community.wayfarer.scopely.com/u/00witsd)\ **Post date:** [October 7, 2026, 10:34am UTC](https://community.wayfarer.scopely.com/t/not-receiving-confirmation-emails/117175/20 "2026-10-07T10:34:26Z")
I’ve not even mentioned your request. I just think that touting your ‘status’ and expecting a different / expedited response is both crass and unreasonable. Staff have said that they are looking into the issue. There’s nothing more to be said. [Next page](https://community.wayfarer.scopely.com/t/not-receiving-confirmation-emails/117175.md?page=2)