# Not receiving Wayfarer statistics email **URL:** \ **Category:** Bug Reports & Technical Support\ **Tags:** report-escalated\ **Created:** [October 4, 2025, 6:06am UTC](https://community.wayfarer.scopely.com/t/not-receiving-wayfarer-statistics-email/108830 "2025-10-04T06:06:49Z")\ **Posts on this page:** 20\ **Page:** 7
**Author:** ![PlayItAgainPam](https://avatars.discourse-cdn.com/v4/letter/p/b487fb/32.png) [@PlayItAgainPam](https://community.wayfarer.scopely.com/u/PlayItAgainPam)\ **Post date:** [November 22, 2025, 2:24pm UTC](https://community.wayfarer.scopely.com/t/not-receiving-wayfarer-statistics-email/108830/123 "2025-11-22T14:24:03Z")
I also am not getting these even though I have emails enabled in game, have never blocked these emails or any emails. ---
**Author:** ![TheYattOG](https://avatars.discourse-cdn.com/v4/letter/t/e47774/32.png) [@TheYattOG](https://community.wayfarer.scopely.com/u/TheYattOG)\ **Post date:** [November 24, 2025, 9:49pm UTC](https://community.wayfarer.scopely.com/t/not-receiving-wayfarer-statistics-email/108830/124 "2025-11-24T21:49:30Z")
Could you please check my request also? I didn’t receive Oct or Nov., I posted above, and I have triple-checked that “ **Email me events, offers, and updates** ” toggle is turned **on**. ---
**Author:** ![RangerSloan](https://avatars.discourse-cdn.com/v4/letter/r/f9ae1b/32.png) [@RangerSloan](https://community.wayfarer.scopely.com/u/RangerSloan)\ **Post date:** [December 3, 2025, 5:24am UTC](https://community.wayfarer.scopely.com/t/not-receiving-wayfarer-statistics-email/108830/125 "2025-12-03T05:24:53Z")
Hi there! Pretty much the same issue here and my answers are as follows: 1. Yes! Also toggled on and off a few times 2. Probably, I don’t think I’ve gotten a promotional email in years 3. Probably as well, if I did this may have been the method used Thank you! ---
**Author:** ![OneDeadPixel](https://avatars.discourse-cdn.com/v4/letter/o/cab0a1/32.png) [@OneDeadPixel](https://community.wayfarer.scopely.com/u/OneDeadPixel)\ **Post date:** [December 4, 2025, 12:27am UTC](https://community.wayfarer.scopely.com/t/not-receiving-wayfarer-statistics-email/108830/128 "2025-12-04T00:27:26Z")
Here are my answers to your question. 1. YES 2. NO 3. NO ---
**Author:** ![fokyip](https://avatars.discourse-cdn.com/v4/letter/f/ee7513/32.png) [@fokyip](https://community.wayfarer.scopely.com/u/fokyip)\ **Post date:** [December 4, 2025, 1:48pm UTC](https://community.wayfarer.scopely.com/t/not-receiving-wayfarer-statistics-email/108830/129 "2025-12-04T13:48:19Z")
My friend gets emails wayfarer like the image below that summarizes stops created and people who engaged with it i like to know how i can get it to? ![att.8KrnMyPBg5dySpD8v4IxDbQtkPJrzXhBo5j-xC0hK_U](https://us1.discourse-cdn.com/wayfarer/original/3X/d/b/db2534b5b2b15d701e3a0f120402fa6828ff71a6.jpeg) ---
**Author:** ![cyndiepooh](https://avatars.discourse-cdn.com/v4/letter/c/96bed5/32.png) [@cyndiepooh](https://community.wayfarer.scopely.com/u/cyndiepooh)\ **Post date:** [December 4, 2025, 2:03pm UTC](https://community.wayfarer.scopely.com/t/not-receiving-wayfarer-statistics-email/108830/130 "2025-12-04T14:03:30Z")
Welcome to the forum @fokyip ! Here is how to sign up. Be sure to read all the way to the end: > [@Wayfarer Recognition Emails](https://community.wayfarer.scopely.com/t/wayfarer-recognition-emails/108638): > > Hello Explorers! Get ready for an exciting new way to celebrate your incredible contributions to Wayfarer and Pokémon GO! We’re thrilled to announce a new email, arriving in your inboxes next week, designed to recognize all of the amazing things you do through Wayfarer and the impact you create beyond Wayfarer. You’ll receive your personalized stats, condensed and presented in these fantastic categories: Exploration Enabled by You: Discover how many visits and unique players have engaged wi… ---
**Author:** ![Glawhantojar](https://avatars.discourse-cdn.com/v4/letter/g/838e76/32.png) [@Glawhantojar](https://community.wayfarer.scopely.com/u/Glawhantojar)\ **Post date:** [December 4, 2025, 2:04pm UTC](https://community.wayfarer.scopely.com/t/not-receiving-wayfarer-statistics-email/108830/131 "2025-12-04T14:04:06Z")
How many days after December 1st should I hold out before I give up hope on yet another month? Asking for a friend… ---
**Author:** ![duiomar](https://avatars.discourse-cdn.com/v4/letter/d/a5b964/32.png) [@duiomar](https://community.wayfarer.scopely.com/u/duiomar)\ **Post date:** [December 4, 2025, 5:54pm UTC](https://community.wayfarer.scopely.com/t/not-receiving-wayfarer-statistics-email/108830/132 "2025-12-04T17:54:09Z")
Has anybody who had the correct settings turned on but still doesn’t get them been able to make it work? ---
**Author:** ![Glawhantojar](https://avatars.discourse-cdn.com/v4/letter/g/838e76/32.png) [@Glawhantojar](https://community.wayfarer.scopely.com/u/Glawhantojar)\ **Post date:** [December 4, 2025, 6:58pm UTC](https://community.wayfarer.scopely.com/t/not-receiving-wayfarer-statistics-email/108830/133 "2025-12-04T18:58:36Z")
I’ve had mine turned on since 2016, or whenever it was added to the settings, a long time… No emails. ---
**Author:** ![mootinator](https://avatars.discourse-cdn.com/v4/letter/m/77aa72/32.png) [@mootinator](https://community.wayfarer.scopely.com/u/mootinator)\ **Post date:** [December 4, 2025, 10:35pm UTC](https://community.wayfarer.scopely.com/t/not-receiving-wayfarer-statistics-email/108830/134 "2025-12-04T22:35:31Z")
Hi, 1. Yes 2. Google may have, and I just clicked a link myself today in a 2024 email thinking there might be a “manage your subscriptions” page. (Haven’t received any in 2025) 3. No. Some probably pertinent information: My wayfarer emails come to [user.name]@gmail.com whereas my PoGo marketing emails (used to) come to [username]@gmail.com despite being registered using the same Google login. Edit: I also had problems linking a Pokemon Trainer central account because it had to be created with the (wrong, but still functional) email on file. Somehow I figured that out. ---
**Author:** ![TheYattOG](https://avatars.discourse-cdn.com/v4/letter/t/e47774/32.png) [@TheYattOG](https://community.wayfarer.scopely.com/u/TheYattOG)\ **Post date:** [December 5, 2025, 7:33pm UTC](https://community.wayfarer.scopely.com/t/not-receiving-wayfarer-statistics-email/108830/135 "2025-12-05T19:33:57Z")
Just a quick update that I also haven’t received the December message. Thanks for your help. ---
**Author:** ![jeffrynwtv](https://avatars.discourse-cdn.com/v4/letter/j/97f17d/32.png) [@jeffrynwtv](https://community.wayfarer.scopely.com/u/jeffrynwtv)\ **Post date:** [December 7, 2025, 7:54pm UTC](https://community.wayfarer.scopely.com/t/not-receiving-wayfarer-statistics-email/108830/137 "2025-12-07T19:54:42Z")
Still no email here either. ---
**Author:** ![OThePogoPlayerO](https://avatars.discourse-cdn.com/v4/letter/o/3e96dc/32.png) [@OThePogoPlayerO](https://community.wayfarer.scopely.com/u/OThePogoPlayerO)\ **Post date:** [December 13, 2025, 8:07pm UTC](https://community.wayfarer.scopely.com/t/not-receiving-wayfarer-statistics-email/108830/138 "2025-12-13T20:07:42Z")
I haven’t been getting the emails, i have everything correctly set up. Is there some way I can contact niantic support about this? ---
**Author:** ![elijustrying](https://sea1.discourse-cdn.com/wayfarer/user_avatar/community.wayfarer.scopely.com/elijustrying/32/25162_2.png) [@elijustrying](https://community.wayfarer.scopely.com/u/elijustrying)\ **Post date:** [December 13, 2025, 9:48pm UTC](https://community.wayfarer.scopely.com/t/not-receiving-wayfarer-statistics-email/108830/139 "2025-12-13T21:48:20Z")
Hello and welcome @OThePogoPlayerO Posting here is the correct thing to do as staff do read this topic. ---
**Author:** ![Clatoxa](https://avatars.discourse-cdn.com/v4/letter/c/e47c2d/32.png) [@Clatoxa](https://community.wayfarer.scopely.com/u/Clatoxa)\ **Post date:** [December 14, 2025, 5:23pm UTC](https://community.wayfarer.scopely.com/t/not-receiving-wayfarer-statistics-email/108830/140 "2025-12-14T17:23:02Z")
1. Yes 2. I think so 3. No ---
**Author:** ![OBBICH](https://avatars.discourse-cdn.com/v4/letter/o/97f17d/32.png) [@OBBICH](https://community.wayfarer.scopely.com/u/OBBICH)\ **Post date:** [January 1, 2026, 1:54am UTC](https://community.wayfarer.scopely.com/t/not-receiving-wayfarer-statistics-email/108830/141 "2026-01-01T01:54:21Z")
1. Yes 2. No 3. No Is this still being looked into by Niantic? ---
**Author:** ![PlayItAgainPam](https://avatars.discourse-cdn.com/v4/letter/p/b487fb/32.png) [@PlayItAgainPam](https://community.wayfarer.scopely.com/u/PlayItAgainPam)\ **Post date:** [January 7, 2026, 10:18pm UTC](https://community.wayfarer.scopely.com/t/not-receiving-wayfarer-statistics-email/108830/142 "2026-01-07T22:18:59Z")
So I just started getting these as of today! (I posted earlier in this thread that I was not.) I don’t know if it was a Niantic fix, but if it wasn’t, the only thing I did differently was unlink my Apple ID from my account, since I had used the “hide my email” option and wondered if the emails were going there (into outer space somewhere) instead of the Gmail email also linked to the account. I made this change 4-6 weeks ago (can’t remember exactly) and today I got my first one of these emails to that same Gmail account 🎉 ---
**Author:** ![OThePogoPlayerO](https://avatars.discourse-cdn.com/v4/letter/o/3e96dc/32.png) [@OThePogoPlayerO](https://community.wayfarer.scopely.com/u/OThePogoPlayerO)\ **Post date:** [January 7, 2026, 10:21pm UTC](https://community.wayfarer.scopely.com/t/not-receiving-wayfarer-statistics-email/108830/143 "2026-01-07T22:21:19Z")
Thank you for responding but I haven’t gotten any in months, I’ve been waiting 😭 the most I get are the community updates, but aside from that nothing and I’ve been signed up for it since it was available last year 😰 ---
**Author:** ![7me11y7](https://avatars.discourse-cdn.com/v4/letter/7/c67d28/32.png) [@7me11y7](https://community.wayfarer.scopely.com/u/7me11y7)\ **Post date:** [January 8, 2026, 6:58am UTC](https://community.wayfarer.scopely.com/t/not-receiving-wayfarer-statistics-email/108830/144 "2026-01-08T06:58:50Z")
I finally received mine! Thanks a lot! 🙂 ---
**Author:** ![ScopelyExpAaron](https://sea1.discourse-cdn.com/wayfarer/user_avatar/community.wayfarer.scopely.com/scopelyexpaaron/32/56681_2.png) [@ScopelyExpAaron](https://community.wayfarer.scopely.com/u/ScopelyExpAaron)\ **Post date:** [January 8, 2026, 8:46am UTC](https://community.wayfarer.scopely.com/t/not-receiving-wayfarer-statistics-email/108830/145 "2026-01-08T08:46:08Z")
Thanks for reporting it again. We have escalated to the team for their action. [Previous page](https://community.wayfarer.scopely.com/t/not-receiving-wayfarer-statistics-email/108830.md?page=6) [Next page](https://community.wayfarer.scopely.com/t/not-receiving-wayfarer-statistics-email/108830.md?page=8)