S2 Level 14 Cell Sync Bug

Hello Wayfarer Support Team,

I am writing to report a cell density and map synchronization issue in a high-density area of New Delhi, India.

Location Coordinates: 28.5616, 77.2494
City/Country: New Delhi, India

Description of the Bug:
In the S2 Level 14 grid cell covering the Amritpuri and Dayanand Colony Block C neighborhood (bordered tightly by Kalka Devi Marg and Dayananda Colony Road), we currently have over 20 active PokéStops visible in the game database.

According to standard daily map thresholds, a Level 14 cell containing more than 20 points of interest should automatically feature 3 Gyms. However, our cell is currently stuck and has failed to trigger the 2nd and 3rd Gym updates, leaving us with only 1 Gym (near Gari Extn).

None of these active points are sponsored locations, and they are fully live as PokéStops on our map filters. The cell density calculation seems to be completely stuck or locked.

Requested Action:
Could a member of the support team please look into this location and manually trigger a cell sync/refresh for this Level 14 boundary to correctly update the Gym thresholds?

Thank you for your time and assistance!

Welcome to the forum.

S2 cell use is a community observation, not something staff acknowledges. And this L14 S2 cell has three gyms, as expected. I have selected to show just gyms on Map - Pokémon GO to highlight them for you.

Hey @reizhea ,

There are no issues with density and inclusion rules at this location.

Best,