Hey everyone, I just got hit by the double upgrade glitch on my account today (September 26th). I went to manually apply an upgrade to one of my nominations, but due to a system lag/UI delay, it ended up consuming two upgrades for that single nomination.
Has anyone successfully had an upgrade refunded by staff for this bug before, and what’s the best way to get them to review my account history? Thanks!
They will usually refund the upgrade if people are affected by this, and they will see this post and respond to it in due course. You may have to wait a bit as staff are usually less present on the forum over weekends, but they definitely will see it at some point.
What a coincedence, another “Woody” just reported the same problem:
Thanks for the report @JWoodie588 , I have refunded your Upgrade. You should see it reflect in your account.