Wayfarer access still locked after completed 30-day suspension

Bug Reports & Technical Support
1

Hello,

My account served a 30-day suspension. The suspension period has fully passed and I can access Pokémon GO normally again.

However, when I try to log in to the Wayfarer website, I still get the message “Your Niantic Wayfarer account has been suspended.” The page does not display any remaining duration or end date.

I already submitted a request through Pokémon GO Support, but I received an automated reply stating that no response would be provided to that ticket.

Could a staff member please check my account and restore my Wayfarer access, now that the suspension period has ended?

In-game name:Thuthuikloss
Wayfarer account email: Mod Edit to remove PII

I would like to continue reviewing and contributing. Thank you very much for your time.

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2

Welcome to the forum, and back to Wayfarer!

It is normal to have to request to have Wayfarer access reinstated. Staff will see this post and act on it. I have flagged your post to get the personal email removed from public view, so don’t worry if you see this was flagged.

3

Hi @klossloso , welcome to the Wayfarer Community Forum.

You should be able to access Wayfarer now. Please write back to us if you run into any issues.

Regards,