# Wayfarer Support

**URL:** <https://community.wayfarer.scopely.com/t/wayfarer-support/29591>\
**Category:** General Discussion\
**Created:** [July 19, 2024, 1:12am UTC](https://community.wayfarer.scopely.com/t/wayfarer-support/29591 "2024-07-19T01:12:14Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![LCDAngel99](https://avatars.discourse-cdn.com/v4/letter/l/d2c977/32.png) [@LCDAngel99](https://community.wayfarer.scopely.com/u/LCDAngel99)\
**Post date:** [July 19, 2024, 1:12am UTC](https://community.wayfarer.scopely.com/t/wayfarer-support/29591/1 "2024-07-19T01:12:14Z")

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I suggested a location edit to wayfarer support over 6 hours ago, still no response.

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**Author:** ![DTrain2002](https://avatars.discourse-cdn.com/v4/letter/d/b5a626/32.png) [@DTrain2002](https://community.wayfarer.scopely.com/u/DTrain2002)\
**Post date:** [July 19, 2024, 1:23am UTC](https://community.wayfarer.scopely.com/t/wayfarer-support/29591/2 "2024-07-19T01:23:47Z")

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Hello,

Was this a location edit in one of the apps, or in help chat?

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**Author:** ![LCDAngel99](https://avatars.discourse-cdn.com/v4/letter/l/d2c977/32.png) [@LCDAngel99](https://community.wayfarer.scopely.com/u/LCDAngel99)\
**Post date:** [July 19, 2024, 1:24am UTC](https://community.wayfarer.scopely.com/t/wayfarer-support/29591/3 "2024-07-19T01:24:01Z")

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Help chat

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**Author:** ![DTrain2002](https://avatars.discourse-cdn.com/v4/letter/d/b5a626/32.png) [@DTrain2002](https://community.wayfarer.scopely.com/u/DTrain2002)\
**Post date:** [July 19, 2024, 1:26am UTC](https://community.wayfarer.scopely.com/t/wayfarer-support/29591/4 "2024-07-19T01:26:51Z")

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It can take longer than 6 hours for them to respond back. Keep in mind that they are handling other requests, but once they have looked into the matter, they will respond back.

I’ve had some requests answered within minutes, but others have taken over a day. There no estimated response time, unfortunately, but they will get back to you.

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**Author:** ![Xenopus](https://sea1.discourse-cdn.com/wayfarer/user_avatar/community.wayfarer.scopely.com/xenopus/32/378_2.png) [@Xenopus](https://community.wayfarer.scopely.com/u/Xenopus)\
**Post date:** [July 19, 2024, 8:10am UTC](https://community.wayfarer.scopely.com/t/wayfarer-support/29591/5 "2024-07-19T08:10:13Z")

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Yes, I think faster than 6 hours is a bit of an unrealistic expectation, give people time to get to your request 🙂

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**Author:** ![Xenopus](https://sea1.discourse-cdn.com/wayfarer/user_avatar/community.wayfarer.scopely.com/xenopus/32/378_2.png) [@Xenopus](https://community.wayfarer.scopely.com/u/Xenopus)\
**Post date:** [September 17, 2026, 5:17am UTC](https://community.wayfarer.scopely.com/t/wayfarer-support/29591/6 "2026-09-17T05:17:59Z")

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Split this topic on September 17, 2026, 5:17am UTC

A post was split to a new topic: [Help chat ticket](https://community.wayfarer.scopely.com/t/help-chat-ticket/116869)