Android: my app no longer scans anymore

I cant figure out why it stop scanning for splats. It just shows a flat red and white background like the start of a scan but never changes as you move. I even processed the results to see if that was just a glitch, but the results is just all black. Nothing works. I have history with the app, since i have plenty of scans. So something is wrong. Not sure what and how to fix.

Edit: this regarding The Scaniverse app on android phone

Hi, Scaniverse is not with Wayfarer or Scopely Explore anymore, but with Niantic Spatial, a wholly different company.

You can find the Scaniverse Forum here: