how can I reach a general support for unban my termination I can’t open my account after retrieving it i already banned
Welcome to the forum 
You have come to the right place. Scopely Explore staff are likely to start a DM with you to discuss this issue.
I didnt recieve any dm bro i dont know why
Hello,
If the sanction comes from wayfarer there will be a sequence of emails explaining why and giving an example. The emails also give a link to launch an appeal.
If you can’t access wayfarer because your sanction arises from Pokémon Go then the wayfarer team will be unable to assist.
The team will post here if they send a forum DM
Why ?
Can you explain your question further please
Hey @123104090903 ,
Your suspension did not originate from Wayfarer. Please reach out to Pokémon GO support for more information.
Thanks,