Not receiving confirmation emails

The problem is still present @ScopelyExpTintino

Hey @Elgambino35 ,

I have looked into our system and can confirm that the email is being sent correctly to your registered email address. Please check all folders including spam to see if the emails have been delivered there.

Best,

I don’t have anything in my spam or junk folders

We have confirmation that the emails were delivered successfully. Please make sure that you do not clear your inbox folders.

I haven’t received anything since September 26th, I’m not lying.

@ScopelyExpAaron Please look into this more closely and provide me with a serious response.

@ScopelyExpAaron I don’t have an answer. Please help me. Best regards.

My tols show that the emails have been delivered and accessed.

I haven’t received anything since September 26th—help me, I am not a liar.

I didn’t intend to accuse you. My apologies if it came off that way. Let me check again and follow-up.

Hello @ScopelyExpAaron

I haven’t received a reply for two days, and I haven’t had any emails for over ten days, even though I am submitting proposals and receiving approvals daily. Please provide a solution. Best regards.

We are looking into it. I’ll follow-up when I have more information to share.

Ok

Just so you know, I’m not just some casual Wayfinder; I have over 60,000 reviews and have submitted more than 1,300 PokĆ©Stops. This is really having a negative impact on my daily routine. Thanks in advance.

This will have no bearing on how staff treat the issue.

It’s the equivalent of saying ā€œDon’t you know who I am?ā€ when a restaurant tells you they are booked up. Don’t be that guy.

However, when serving as a PokƩmon GO or Wayfarer ambassador, I believe one request should take priority over another. It is a bit like a manager writing to their superior: one expects them to be prioritized over an ordinary employee.

No. All players are equal. All wayfarers are equal.

On wayfarer, the ambassadors do have extra contact with Scopely Explore, but it is obvious, when an ambassador raises an issue (such as a wayspot report being rejected), that they do not get special handling.

That’s not true; as a PokĆ©mon GO Ambassador, I have a unique in-game pose with a flag, I get exclusive information, and so on. I can organize events with rewards, so I enjoy privileges that not everyone has.

…

Coming here to criticize my request instead of being constructive and open to dialogue—what a fine attitude.

I’ve not even mentioned your request.

I just think that touting your ā€˜status’ and expecting a different / expedited response is both crass and unreasonable.

Staff have said that they are looking into the issue. There’s nothing more to be said.