Unable to access Wayfarer Support ticket #625249 – Location correction

Hello,

My nomination, Woodchester Children’s Assault Course, was accepted on 12 October 2026. However, I subsequently discovered that I had placed the original location marker incorrectly.

After returning to the site and checking the physical location of the equipment, I confirmed that the correct coordinates are 51.726799, -2.231351, rather than the originally submitted 51.726576, -2.231124.

I submitted a Wayspot location correction request through Wayfarer Support on 14 October 2026 (ticket #625249), providing photographs, satellite imagery and supporting evidence showing the correct location.

Unfortunately, when I returned to Wayfarer Support Chat, my previous conversation had disappeared and the chat had reset to a new conversation. I have therefore been unable to see whether the support team has responded or requested any additional information.

The Wayspot has also not appeared in Pokémon GO, although I understand that acceptance into the Wayspot database does not guarantee inclusion in every game.

Could a member of the Wayfarer team please check the status of ticket #625249 and confirm whether the location correction has been reviewed or whether any further evidence is required?

Thank you very much for your assistance.

Hello and welcome @ClaudiaFPS

There are currently delays in the handling of these types of requests. So please be patient.

Hey @ClaudiaFPS ,

Thanks for writing in.

I see that the request is still open. Please be patient; the team will respond to your request.

Best,

I can see that the move request will move the waypoint into an empty cell.

Given that, I hope that you’ve provided plenty of evidence to staff for the move (not just relying on the Google Maps pin that can be edited by anyone!)

I would give a gentle reminder that incorrectly editing the map so that waypoints appear differently in games is considered abuse. Tread carefully!

Hi, thanks for the update!

Could you please clarify where I should expect to receive a response from the team? Will I be notified via email, or should I keep checking this forum thread for an update?

Thank you for your help!

Hello, thank you for the update!

With help chat tickets, if you lose the help chat, the ticket still gets processed but you do not get any notifications. You won’t get an email and may not get a response here.

The best way may be to check the wayspot from Pokemon Go, or the submission map, every now and then.

If it helps, my move request made two days after yours (16th) is still open. I’m expecting up to another week before I get a response / lose the chat and see if it changes on the map.