Hello, My nomination, Woodchester Children’s Assault Course, was accepted on 12 October 2026. However, I subsequently discovered that I had placed the original location marker incorrectly. After returning to the site and checking the physical location of the equipment, I confirmed that the correct coordinates are 51.726799, -2.231351, rather than the originally submitted 51.726576, -2.231124. I submitted a Wayspot location correction request through Wayfarer Support on 14 October 2026 (ticket #625249), providing photographs, satellite imagery and supporting evidence showing the correct location. Unfortunately, when I returned to Wayfarer Support Chat, my previous conversation had disappeared and the chat had reset to a new conversation. I have therefore been unable to see whether the support team has responded or requested any additional information. The Wayspot has also not appeared in Pokémon GO, although I understand that acceptance into the Wayspot database does not guarantee inclusion in every game. Could a member of the Wayfarer team please check the status of ticket #625249 and confirm whether the location correction has been reviewed or whether any further evidence is required? Thank you very much for your assistance.

Hey @ClaudiaFPS , Thanks for writing in. I see that the request is still open. Please be patient; the team will respond to your request. Best,

Hello and welcome @ClaudiaFPS There are currently delays in the handling of these types of requests. So please be patient. [image] Longer-Than-Usual Wait Times News & Announcements Hello Wayfinders, We are still seeing an increased level of incoming tickets. We appreciate your patience while we continue to work on this and explore new solutions to get us back into a healthy resolution time. -The Wayfarer Team

I can see that the move request will move the waypoint into an empty cell. Given that, I hope that you’ve provided plenty of evidence to staff for the move (not just relying on the Google Maps pin that can be edited by anyone!) I would give a gentle reminder that incorrectly editing the map so that waypoints appear differently in games is considered abuse. Tread carefully!

Hi, thanks for the update! Could you please clarify where I should expect to receive a response from the team? Will I be notified via email, or should I keep checking this forum thread for an update? Thank you for your help!

Hello, thank you for the update!

With help chat tickets, if you lose the help chat, the ticket still gets processed but you do not get any notifications. You won’t get an email and may not get a response here. The best way may be to check the wayspot from Pokemon Go, or the submission map, every now and then.

If it helps, my move request made two days after yours (16th) is still open. I’m expecting up to another week before I get a response / lose the chat and see if it changes on the map.

Unable to access Wayfarer Support ticket #625249 – Location correction

Bug Reports & Technical Support

elijustrying October 19, 2026, 11:35pm 2

Hello and welcome @ClaudiaFPS

There are currently delays in the handling of these types of requests. So please be patient.

Topic		Replies	Views
No response to location edit request – Ticket #428217 Bug Reports & Technical Support request-tech-support , status-resolved	2	62	October 14, 2026
Support for Lost Ticket Bug Reports & Technical Support status-resolved	2	76	August 13, 2026
Location Edit Submission Issues Known Issues	8	224	October 9, 2026
Why hasn't my wayspot edit not appeared in game, even though it was approved by the wayfarer support Bug Reports & Technical Support working-as-intended	13	53	November 2, 2026
Support ticket #701440 unanswered — unable to submit further location corrections Bug Reports & Technical Support working-as-intended	1	35	October 27, 2026

Unable to access Wayfarer Support ticket #625249 – Location correction

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